AI WhatsApp agent for UAE SMBs

Your multilingual AI customer agent on WhatsApp, 24/7

Zenvox answers customer questions instantly using your own business information, hands off complex conversations to your team, and keeps every customer record updated in your ERP. Built for UAE businesses that run on WhatsApp.

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Odoo + Zoho live

Multilingual AI

UAE data residency aware

WhatsApp Business API via Twilio

WhatsApp Inbox

Zenvox is replying

Live

Hi, is item ABC-123 available? We need 500 units delivered to Sharjah tomorrow.

Yes. ABC-123 has 720 units available in Odoo. Delivery to Sharjah is possible tomorrow for confirmed orders before 3 PM.

Answered from inventory + delivery policy

Can you send a quote and have sales call me?

Done. I have created the inquiry for sales and included your quantity, delivery location, and timeline.

Odoo Lead created: ABC-123 | 500 units | Sharjah delivery

Zenvox is checking policy

Inventory

Connected

Delivery Policy

Connected

Odoo Lead

Connected

The business problem

WhatsApp runs your business. But your team can't keep up.

Customers don't wait for working hours

60-70% of customer WhatsApp inquiries in the UAE arrive outside business hours. By the time your team responds, the customer has moved on to a competitor.

Your team answers the same questions 50 times a day

"Is this in stock?" "What's my order status?" "Do you deliver to Sharjah?" Repetitive questions consume hours that should go to real work and high-value customers.

Information lives in too many places

Your products are in Odoo. Your delivery terms are in a Google Doc. Your pricing is in an Excel sheet. Your team WhatsApps you for answers, then forwards them to customers. Slowly.

The solution

One AI agent. All your business knowledge. Always available.

Zenvox connects to your business data once. After that, it handles WhatsApp like your best customer service rep, except it never sleeps, never gets tired, and never forgets a policy.

Connect Your Knowledge

Upload product catalogs, pricing, FAQs, delivery terms, and policies. Zenvox builds a centralized knowledge base in minutes.

Plug Into Your ERP

Connect Odoo, Zoho, HubSpot, or another supported system. Zenvox can now look up live orders, inventory, and customer records.

Customers Message Your WhatsApp

Your existing WhatsApp Business number stays the same. Zenvox reads inbound messages and replies in the customer's language.

Your Team Handles Exceptions Only

Complex queries, sensitive conversations, or high-value customers are routed to your team with full conversation context.

Key features

Everything you need for AI-powered customer conversations

24/7 Multilingual AI

Zenvox supports Arabic, English, Hindi, Urdu, Russian, and other customer languages. Customers get served in the language they prefer.

Grounded in Your Data

Zenvox answers only from your approved business information. No hallucination, no generic AI guesses.

Native ERP Integration

Odoo and Zoho are live. HubSpot and other supported systems can also be connected, so customer records, orders, and inventory are available to the AI.

Smart Human Handoff

The AI knows what it does not know. Complex queries route to your team with full conversation context, no copy-pasting required.

Three Reply Modes

Fully automatic, prepare-for-approval, or manual review. You decide how much control your team wants.

Multi-Modal Understanding

Zenvox understands text, voice messages, images, and even handwritten notes sent on WhatsApp.

Auto-Updated CRM Records

Every customer conversation creates or updates a record in your CRM. No more lost leads, no more manual data entry.

Conversation Analytics

See what customers ask, how the AI performs, and where your team spends time. Data you can actually use to improve your business.

Industries

Built for the industries that live on WhatsApp

Zenvox is strongest where customer questions are repetitive, business data is scattered, and WhatsApp is already the main communication channel.

Real Estate

Project knowledge bases, lead qualification, automated viewing bookings. Built for UAE brokerages.

View industry page

Logistics & Freight

Delivery times, shipment status, rate quotes, and document requests.

View industry page

Trading & Distribution

Product availability, B2B pricing, payment terms, and quote qualification.

View industry page

Retail

Stock, price, order status, returns, and warranty inquiries.

View industry page

Why Zenvox

Not a chatbot. A real business agent.

Criteria

Generic WhatsApp chatbot

Hiring more staff

Zenvox

Speed of replies

Instant, but often wrong or scripted

Slow, but can be accurate

Instant and accurate from approved data

Multilingual support

Limited, depends on setup

Only if you hire multilingual staff

Multilingual customer conversations

Knows products and pricing

Static FAQs only

If the person knows or checks

From knowledge base and ERP

Connects to ERP/CRM

Usually no

Manual lookup and entry

Odoo and Zoho live

Handles complex queries

Usually fails or loops

Yes, if available

Routes to human with context

Setup time

Fast for simple flows

Hiring and training takes weeks

Typically 5-7 working days

UAE data awareness

Depends on vendor

Depends on internal process

Designed with UAE needs in mind

Cost model

Often per-message fees

AED 4,000-8,000 per agent/month

Flat monthly fee

Reply modes

You decide how much control your team wants

UAE business owners do not need to hand the keys to AI on day one. Start with approval-first, watch the quality, then move routine conversations to automatic reply when your team is ready.

Mode selected

Auto

Live preview

Do you have this item in stock and can you deliver today?

Yes, this item is in stock. Same-day delivery is available in Dubai for confirmed orders before 2 PM. I can create the order request now.

Answer from approved company data

Sent automatically

Conversation is logged with customer record context.

Discuss the right mode for your team

Pricing

Transparent monthly pricing. Pick the plan that fits your WhatsApp volume.

Starter

From

AED 799

/month

1,000 conversations/month

Multilingual AI | Knowledge base

Best for

Small single-location businesses

Questions UAE business owners usually ask

How is Zenvox different from a regular WhatsApp chatbot?+

Generic chatbots run on pre-built templates and flows. Zenvox is a genuine AI agent that understands natural conversation, answers from your actual business data, and connects to your ERP for live lookups.

Does it support multiple languages, including Arabic dialects?+

Yes. Zenvox supports multilingual customer conversations, including Arabic dialects such as Khaleeji, Egyptian, Levantine, and Modern Standard Arabic. It can also handle English, Hindi, Urdu, Russian, and other languages depending on your customer base.

What if the AI does not know the answer?+

Zenvox will not guess. If something is outside your uploaded knowledge base, it either politely says it will check and get back to the customer, or it routes the chat to your team with full conversation context.

Which ERPs and CRMs do you integrate with?+

Odoo and Zoho are live. HubSpot, Bitrix24, GoHighLevel, Google Calendar, and other supported tools can be connected based on your workflow.

How long does it take to set up?+

Typical setup takes 5-7 working days. We help you upload your business information, connect your WhatsApp Business number, integrate your ERP, and train your team.

Where is my customer data stored?+

Zenvox is UAE data residency aware. We use Twilio for WhatsApp Business API and Pinecone for vector embeddings. Sensitive data handling is covered in detail on the Security & Compliance page.

Do I need to change my WhatsApp Business number?+

No. Zenvox connects to your existing WhatsApp Business number via Twilio. Your customers keep messaging the same number they already know.

What does pricing include?+

Zenvox uses flat monthly plans with no per-message markup from us. Twilio messaging costs are passed through transparently. Setup fee is one-time and can be waived on annual contracts.

Integrations

Works with the tools you already use

WhatsApp Business

Live

Twilio

Live

Odoo

Live

Zoho

Live

HubSpot

Live

B24

Bitrix24

Live

GHL

GoHighLevel

Live

Google Calendar

Calendar booking

Book a live walkthrough

See how Zenvox would answer your real WhatsApp customers

Bring 5-10 real customer questions from your WhatsApp. We'll show you how Zenvox handles them in a 15-minute demo, on your actual business scenarios. No commitment.

Built for UAE businesses by a team that understands the region's WhatsApp-first culture.

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